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Why Velentha?

At Velentha, we offer a diverse and ever-growing selection of high-quality products designed to simplify and elevate your everyday life. From elegant home and décor pieces to practical kitchen and bathroom essentials, our collection blends style with functionality. We also provide trusted baby products, personal care items, home improvement tools, hardware, and a variety of toys for all ages. Whether you're upgrading your living space, caring for your family, or shopping for thoughtful gifts, Velentha is your reliable destination for everyday convenience and value — all in one place

FAQ's

What is Velentha?

Velentha is an online store offering curated fashion and lifestyle products, delivered straight to your doorstep across India.

Do you offer returns or refunds?

No. All sales are final. We do not accept returns or provide refunds. Please double-check your order before completing the purchase.

What if I receive a damaged or defective item?

If your item arrives damaged or defective, please contact us within 48 hours of delivery at velenthastore@gmail.com, along with your order number and photos of the issue. We will review the case and respond accordingly.

How long will it take to receive my order?

Orders typically take 5–10 business days to be delivered after processing. Delays may occur during peak seasons or due to logistics issues.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via SMS or email. You can use that link to monitor your shipment in real-time.

Do you ship internationally?

Currently, we only ship within India.

Can I change or cancel my order after placing it?

No, once an order is placed, it cannot be changed or cancelled. Please review your items carefully before checking out.

What payment methods do you accept?

We accept all major forms of online payment including UPI, debit/credit cards, net banking, and more. Cash on Delivery (COD) availability will be shown at checkout if applicable.

How do I contact customer support?

You can reach out to us at velenthastore@gmail.com and we’ll get back to you within 24–48 business hours.